Please contact us if you cannot find an answer to your question.
Depending on gallery exhibitions at the time, most pieces will be purchased through the gallery (information on current exhibits will be here). When not exhibiting, followers and subscribers will receive notifications of new pieces made available and will have the opportunity to purchase those directly online. These pieces are limited in quantity and the number of times made available. Please contact us to find out more. This process is subject to change.
Yes, we offer custom services and commissions. Please contact us to discuss the details of your project. The process begins with a free introductory call where we speak about your project and view the space for the art piece. A quote is then provided. If you agree to the quote, half of the estimate is required to begin the process for purchasing materials and starting the piece. You will receive notifications when the piece is close to being complete and again when complete. The final quote will be sent out. Once full payment is received and processed, plus shipping costs, your item will be sent out.
The timeframe depends on the complexity and scope of work, and will communicated through the process. Typically, pieces take about 3-4 weeks, depending on material availability, etc. Larger projects can take longer. Once payment is received, pieces are typically shipped within 1-3 weeks, excluding weekends and holidays.
We offer worldwide shipping for our artwork. Shipping costs will be calculated based on the size, weight, and destination of the artwork. We strive to process and ship orders within 1-3 weeks, excluding weekends and holidays. All artwork will be professionally packaged to ensure its safe transport and delivery. Once the artwork is shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.
If there is a significant delay in shipment of your order, we will contact you via email or telephone. Artwork is usually shipped through UPS. All pieces will require signature, proof of delivery and are insured. Artwork will not be shipped until full payment is received, including shipping and processing fees.
Our pricing varies depending on the project scope and complexity. Please contact us for a personalized quote.
Return Policy: Sorry, we do not accept returns or refunds.
When submitting payment, you agree to our no returns or refunds policy. This language will also be included on your invoice before payment is accepted to confirm you agree with the terms. Our standard shipping minimizes damage risks, but Artwork Insurance adds extra protection, especially for valuable pieces. Please note that this policy does not include a return option. If you have any concerns about the artwork or its condition, please contact us before making a purchase. Our goal is to provide you with a seamless and positive experience when purchasing artwork. If packaging arrives visibly damaged, document it with photos and contact us promptly within the first 24 hours.
If you have any questions or concerns regarding your order, please do not hesitate to contact us. We are confident you will love your original or commissioned piece!
We will do our best to work through pricing to help create pieces within your price range. We can look at material costs and design ideas to help keep within a specific budget, while still maintaining the desired outcome. The art process is usually very labor intensive, and some of the costs are associated with that time.