Frequently Asked Questions

 Available pieces can be found under Shop by Category / Series on our website. Each artwork includes a purchase link that will direct you to our secure Stripe checkout for payment. Venmo is also available upon request. If you have any questions about a piece before purchasing, please feel free to contact us—we’re happy to help.

Yes, we offer custom services and commissions. Please contact us to discuss the details of your project. The process begins with a free introductory call where we speak about your project and view the space for the art piece. A quote is then provided. If you agree to the quote, half of the estimate is required to begin the process for purchasing materials and starting the piece. You will receive notifications when the piece is close to being complete and again when complete. The final quote will be sent out. Once full payment is received and processed, plus shipping costs, your item will be sent out.

The timeframe depends on the complexity and scope of work, and will communicated through the process. Typically, pieces take about 4-6 weeks, depending on material availability, etc. Larger projects can take longer. Once payment is received, pieces are typically shipped within 1-3 weeks, excluding weekends and holidays. 

We offer both domestic and international shipping for our artwork. Orders are typically processed and shipped within 1–3 weeks, excluding weekends and holidays. Processing may vary and we will commute approximate timeframes after purchase.

All artwork is professionally packaged to ensure safe handling and delivery. Once your order has shipped, you will receive a tracking number to monitor its progress. If there is a significant delay in shipping, we will notify you via email or telephone.

Artwork is generally shipped via UPS, USPS, FedEx, or DHL. All shipments require a signature upon delivery, include proof of delivery, and are insured for added protection.

International Shipments: International shipments may be subject to customs duties, taxes, or tariffs beyond our control. These fees are the responsibility of the recipient. In the event that additional tariffs are imposed after purchase, we reserve the right to adjust shipping costs accordingly and will notify you prior to shipment whenever possible. 

Our pricing for commissioned pieces varies depending on the project scope and complexity. Please contact us for a personalized quote.

As with any artwork, please handle your piece gently. Avoid placing artwork in direct sunlight for extended periods or in very hot conditions, such as near a direct heat source. It is also best to avoid areas with high humidity or rapid temperature changes, such as near bathrooms, kitchens, or open windows.

If there is concern about the piece being bumped or accidentally damaged, we recommend displaying it in an elevated location or behind a table or barrier to reduce the risk of impact or handling.

When handling light-colored pieces, use clean hands or wear gloves to prevent fingerprints and dirt. For artwork that includes gold leaf, we recommend wearing gloves to prevent oils from transferring to the surface. Although the gold leaf has been sealed with a protective sealant, oils from skin contact may still affect the finish over time.

For routine care, lightly dust the artwork with a clean, dry, lint-free cloth. Do not use cleaning sprays, water, or chemicals on the artwork.

When moving the piece, always support it from underneath and avoid lifting or pulling from delicate edges or protruding elements. Some parts of the artwork may be more fragile than others, so extra care should be taken when handling these areas.

If damage occurs or professional cleaning is needed, please consult a qualified art conservator rather than attempting repairs yourself.

Return Policy: Sorry, we do not accept returns or refunds.

All sales are final. We do not accept returns or offer refunds.

By submitting payment, you acknowledge and agree to our no returns and no refunds policy. This policy will also be stated on your invoice or prior to payment to confirm acceptance of these terms.

If you have any questions or concerns about an artwork or its condition, we encourage you to contact us before completing your purchase. Our goal is to ensure a smooth and positive experience when acquiring artwork.

If your package arrives with visible shipping damage, please document the condition with photographs and notify us within 24 hours of delivery so we can assist you.

If you have any questions regarding your order, please do not hesitate to reach out. We are confident you will love your original or commissioned piece.

Rather than offering standard discounts for our commissioned pieces, we are happy to work with you to develop a piece that fits within your budget. This may include exploring alternative materials, design options, or adjustments to scale while still achieving the intended artistic outcome.

Please note that our work is highly labor-intensive, and pricing reflects the time, materials, and craftsmanship involved. Costs may also include shipping, which can vary and is subject to change.

For clients located in the Los Angeles or Orange County areas, local delivery may be available and can help reduce shipping costs. We are happy to discuss these options when possible.

If you are purchasing more than one original artwork, or paying via cash or bank account, a discount may be offered at our sole discretion.