Frequently Asked Questions

 Available pieces can be found under Shop by Category / Series on our website. Each artwork includes a purchase link that will direct you to our secure Stripe checkout for payment. If you have any questions about a piece before purchasing, please feel free to contact us—we’re happy to help.

Yes, we offer custom services and commissions. Please contact us to discuss the details of your project. The process begins with a free introductory call where we speak about your project and view the space for the art piece. A quote is then provided. If you agree to the quote, half of the estimate is required to begin the process for purchasing materials and starting the piece. You will receive notifications when the piece is close to being complete and again when complete. The final quote will be sent out. Once full payment is received and processed, plus shipping costs, your item will be sent out.

The timeframe depends on the complexity and scope of work, and will communicated through the process. Typically, pieces take about 3-4 weeks, depending on material availability, etc. Larger projects can take longer. Once payment is received, pieces are typically shipped within 1-3 weeks, excluding weekends and holidays. 

We offer both domestic and international shipping for our artwork. Orders are typically processed and shipped within 1–3 weeks, excluding weekends and holidays.

All artwork is professionally packaged to ensure safe handling and delivery. Once your order has shipped, you will receive a tracking number to monitor its progress. If there is a significant delay in shipping, we will notify you via email or telephone.

Artwork is generally shipped via UPS, USPS, FedEx, or DHL. All shipments require a signature upon delivery, include proof of delivery, and are insured for added protection.

International Shipments: International shipments may be subject to customs duties, taxes, or tariffs beyond our control. These fees are the responsibility of the recipient. In the event that additional tariffs are imposed after purchase, we reserve the right to adjust shipping costs accordingly and will notify you prior to shipment whenever possible. 

Our pricing varies depending on the project scope and complexity. Please contact us for a personalized quote.

As with any artwork, please handle pieces gently. Avoid placing artwork in direct sunlight for extended periods or in very hot conditions, such as near a direct heat source.

If there is concern about the piece being bumped or accidentally damaged, we recommend positioning it in an elevated area or behind a table or barrier to reduce the risk of handling or impact. When handling light-colored pieces, use clean hands or wear gloves to prevent fingerprints and dirt. For routine care, light dusting with a clean, dry, lint-free cloth is recommended. Avoid areas with high humidity or rapid temperature changes, such as near bathrooms, kitchens, or open windows.  Do not use cleaning sprays, water, or chemicals on the artwork.  Always support the artwork from underneath when moving it. Avoid lifting or pulling from delicate edges or protruding elements.  If damage occurs or professional, reputable cleaning is needed, consult a qualified art conservator rather than attempting repairs yourself. 

Return Policy: Sorry, we do not accept returns or refunds.

By submitting payment, you acknowledge and agree to our no returns and no refunds policy. This policy will also be clearly stated on your invoice prior to payment to confirm acceptance of these terms. If you have any questions or concerns about an artwork or its condition, we encourage you to contact us before completing your purchase. Our goal is to ensure a smooth and positive experience when acquiring artwork. If your package arrives with visible damage, please document the condition with photographs and notify us within 24 hours of delivery.  If you have any questions regarding your order, please do not hesitate to reach out. We are confident you will love your original or commissioned piece.

 Rather than offering standard discounts, we are happy to work with you to develop a piece that fits within your budget. This may include exploring alternative materials, design options, or scale adjustments while still achieving the intended artistic outcome.

Please note that our work is highly labor-intensive, and pricing reflects the time and craftsmanship involved. Costs also include shipping, which may vary and is subject to change. For clients located in the Los Angeles or Orange County areas, local delivery may help reduce shipping costs, and we are happy to discuss those options when available.